The power is off at my house but the neighbours have lights. What does that mean?expand_more
It points at something on your side rather than the utility's: the service drop into the house, the meter connection, the main breaker or the panel itself. Check whether the whole house is out or only some circuits, and whether the main breaker has tripped. Reset it once. If it will not hold, or if it trips again immediately, leave it off and call an electrician rather than persisting with it.
Should I switch off the main breaker while I wait for someone?expand_more
If there is a burning smell, visible arcing, water reaching wiring or a panel, or heat you can feel through a faceplate, yes, kill the main and leave it off. If the problem is confined to one circuit and you can identify it, switching off that breaker alone is enough and saves your fridge. When in doubt take the whole house down; it is inconvenient rather than harmful, and the electrician will thank you for it.
Water has got into the crawlspace and there is wiring down there. What now?expand_more
Do not go under the house and do not test anything. Switch off the circuits serving that area, or the main if you are unsure which they are, and keep everyone out. Wiring and junction boxes that have been submerged need inspecting and often replacing rather than drying out and hoping. Tell the electrician on the phone that water is involved, because it changes both the urgency and what they will bring.
Can I run the house off a generator during an outage?expand_more
Yes, if it is connected through a transfer switch or a listed panel interlock fitted by a licensed electrician. Do not use a home-made lead into a dryer or range socket. Back-feeding that way energises the utility line outside, endangers the crews restoring your power, and leaves your own installation unprotected. Have the interlock fitted ahead of the wind season, when it is an ordinary permitted job at an ordinary price.
How do I check an electrician is licensed to work in Washington?expand_more
Look up the electrical contractor licence with Washington Labor and Industries, and confirm bond and liability insurance are current. Ask that whoever attends holds an electrician certification appropriate to the work, or is a supervised trainee. Check the licensed business name matches the name on the invoice. Doing this now, rather than at eleven at night, is the whole point of doing it.
Can a Portland electrician come out to me?expand_more
Only if the business holds a Washington electrical contractor licence and the individual holds Washington certification. An Oregon CCB licence has no standing north of the river, and electrical credentials do not carry over. Some firms hold both sets and work the whole area entirely properly. Ask for the Washington licence number and check it rather than accepting a general assurance.
Does any of this cost me anything?expand_more
Not a penny, at any point. Sending the details and hearing back from local electrical contractors is free, and it remains free whether or not you go on to hire one. The only money involved is what you agree with the electrician for the work, and there is no obligation on you to proceed with anybody.
How many electricians will actually ring me?expand_more
Two to four in the normal course of things. They are picked for the type of electrical work, the urgency and whether they genuinely cover your part of Cowlitz County, and only those few receive your name and number. Requests are not resold, not put on a list, and not shared beyond the handful matched to your job.